Search Ranking & Ordering – Wisetail Technical Support

For Admins that are looking to optimize the searchability of Module, Media and User Contribution Module content, we offer the following best practices:

Search only returns strings of 3 characters or more.
For acronyms, it’s recommended that its full meaning be added to the title or description so that learners can search using both formats.
For content Admins want Users to find easily, include keywords that are commonly searched for in a Module’s, Media’s or User Contribution Module’s title since exact matches on title are prioritized.

For quick reference, the below table outlines how components are prioritized and what results you may get back from example searches:

Priority	Keyword Matching Criteria	Examples of Search Term(s) and Result Rank
1	Multiple exact match of keyword(s) in Module Title	Searching for “Health and Safety” Title: “Health and Safety: Level 1 Health and Safety Training” - this Module will be listed first
2	Single exact match of keyword(s) in Module Title	Searching for “Health and Safety” Title: “Health and Safety: Level 1 Training.” This Module will be listed second
3	Multiple exact match of keyword(s) in Module Description	Searching for “Health and Safety” Description: “Completing this Health and Safety: Level 1 Training module grants you one Health and Safety credit.” This Module will be listed third
4	Single exact match of keyword(s) in Module Description	Searching for “Health and Safety” Description: “Completing module grants you one Health and Safety credit.” This Module will be listed fourth
5	Multiple partial matches of keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Important Health Module - Learn How to Ensure Team Safety” Description: “Learn how to ensure your team’s health and your store’s safety are top priority.” This Module will be listed fifth.
6	Single partial match of keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Important Health Module” Description: “Learn how to ensure your team’s safety is top priority.” This Module will be listed sixth.
7	Multiple partial match of derivatives of the keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Healthy Teams 1 - SafetyCaptain Training for Healthy Teams” Description: “Healthy teams start with our SafetyCaptain. Learn how to build healthy teams!” This Module will be listed seventh.
8	Single partial match of derivatives of the keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Healthy Teams 1 - SafetyCaptain Training” Description: “Healthy teams start with our SafetyCaptain. Learn how to build them!” This Module will be listed eighth.