FAQ: How do I upload a special file to my Datafeed, or for a 1-Time User Upload?

Created:
Updated:
Avatar
by C.W. Holeman III
Follow

We generally cannot manually upload files for you on an ongoing -even temporary- basis. What we can do is provide you with the credentials for the sFTP server associated with your datafeed. Then you can connect to the sever and manually upload the file to the incoming folder.

You will need an sFTP client, such as Filezilla, to upload these files. If you need a tutorial for using Filezilla, this page contains a detailed walk-through.

Please note: your datafeed only runs on a set schedule, so you should only do this when working in conjunction with Technical Support. 

Warning: Incorrectly formatted files or files missing data can break your entire user base. Again, only do this when working in conjunction with Technical Support.

Comments

0 comments
Article is closed for comments.