Getting Started with the Wisetail LMS Mobile App

The Wisetail LMS Mobile App is a companion app to the web-based Wisetail platform, providing learners quick access to learning resources.

• Users can view and complete modules and courses, including all content types available inside modules.
• Users can seamlessly transition between web and mobile as-needed, with each space staying up-to-date as learning content is accessed and completed.
• The mobile app provides learning-focused push notifications, module and media search, and allows for administrator-managed configuration of branding.

How to download

The app can be found on Google and Apple app stores:

Android	iOS
Download from Google Play	Download from the Apple Store

How to log in

The app is only accessible by those with an active account on a Wisetail instance.

1. Enter your site’s subdomain in the “Company URL” field.
   1. If logging into The Drop, for example, the URL to access it in the browser is “https://thedrop.wisetail.com/”.
   2. To log into The Drop via the mobile app, you would enter “thedrop” into the Company URL field. This field will check to see if you have entered a valid value here, and will provide feedback if incorrect.
   3. (You can select a language at this stage.)
      
2. Once the company URL is entered, the app will provide appropriate login functions in alignment with your site’s login configuration.
   
3. On initial login the user will be asked to allow push notifications.
   1. If approved, the app will be able to send learning-specific push notifications to the device.
   2. If not approved, the app will not send push notifications to this device.
   3. Access can be enabled or disabled in device settings later.
4. On initial login the user will be asked to allow location access.
   1. If approved, the app will be able to use location data to support at-work filtering (if geo-location at-work filtering is enabled in your LMS).
   2. If not approved, the app cannot use location data to determine if the user is physically at-work, and according to their geo-location will always be considered to NOT be at-work.
   3. Access can be enabled or disabled in device settings later.
      1. IP address-based at-work filtering will always be possible, even if location access is denied.

Biometric Login

Users can log into the Wisetail LMS Mobile App using their device's native biometric capabilities such as FaceID, TouchID and Android Biometrics. 

To enable biometric login for the LMS Mobile App:

1. Ensure in the device settings (iOS or Android settings menu) that biometrics have been configured and are enabled.
2. Launch the LMS Mobile App and navigate to your profile settings from the 3-dot menu.
3. Under your user profile, toggle on the available biometric login options. The available options will depend on the device's capabilities.