The definitive reference for how the Wisetail product works.
Admin Dashboard Overview
The Admin Dashboard is the default landing page for admins entering the Admin Tool. It can be populated/cus...
Admin Dashboard Widgets Compendium
See also: Admin Dashboard Overview General System Overview Contains trend information on User Logins, ...
Enrollment Status Widget
Enrollment Status Widget: Secondary Sort Order A secondary sort order for the Enrollment Status Widget - De...
Module Completions - Admin Dashboard Widget
Time Frames Three time frame options are available to choose from for quick information: Week, Month and Ye...
User Activity - Admin Dashboard Widget
Once added to the Admin’s dashboard, the User Activity widget has three chart options available: Logins ...
Drill down into the Product Reference
Detailed information on how the product and its many features function.
The Wisetail FAQ Index
General FAQs Active Issues Viewing vs. Previewing a Module Admin Cannot See Updated Version of eLearning ...
Feature Release Index
Wisetail generally has a single Feature Release each month. We are on Version 5 of the product. We strive ...
How to Create A Wisetail Technical Support Account
If you are an admin on a Wisetail site when the site was first created your Technical Support account shoul...
How to Collect Screenshots and Screencap Videos
Windows On windows you can get a screenshot by using the Snipping Tool by pressing the Windows Key, & searc...
How to Collect Console Logs
From time to time -with particularly intractable problems- Technical Support may need more information abou...
Module Completion Issues
Module completed without content completed. Module Permissions are based on sets of rules so specific gro...
Videos Don't Play Correctly
Issues with videos not playing correctly or don't play at all and all steps below have been in place but ...