Documentation
The definitive reference for how the Wisetail product works.
Dashboard
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Admin Dashboard Overview
The Admin Dashboard is the default landing page for admins entering the Admin Tool. It can be populated/cus...
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Admin Dashboard Widgets Compendium
See also: Admin Dashboard Overview General System Overview Contains trend information on User Logins, ...
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Enrollment Status Widget
Enrollment Status Widget: Secondary Sort Order A secondary sort order for the Enrollment Status Widget - De...
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Module Completions - Admin Dashboard Widget
Time Frames Three time frame options are available to choose from for quick information: Week, Month and Ye...
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User Activity - Admin Dashboard Widget
Once added to the Admin’s dashboard, the User Activity widget has three chart options available: Logins ...
Self-Help
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Active Issues & Notifications
Stay up to date on any active issues as well as tracking notifications concerning your Wisetail site. ...
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Self Help - Trouble Accessing Your Site
I'm sorry to hear that you hare having trouble accessing your site. There are a number of things that could...
Product Reference
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Drill down into the Product Reference
Detailed information on how the product and its many features function.
FAQs
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The Wisetail FAQ Index
General FAQs Active Issues Viewing vs. Previewing a Module Admin Cannot See Updated Version of eLearning ...
Feature Releases
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Feature Release Index
Wisetail generally has a single Feature Release each month. We are on Version 5 of the product. We strive ...
Process Guides
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How to Create A Wisetail Technical Support Account
If you are an admin on a Wisetail site when the site was first created your Technical Support account shoul...
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How to Collect Screenshots and Screencap Videos
Windows On windows you can get a screenshot by using the Snipping Tool by pressing the Windows Key, & searc...
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How to Collect Console Logs
From time to time -with particularly intractable problems- Technical Support may need more information abou...
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Module Completion Issues
Module completed without content completed. Module Permissions are based on sets of rules so specific gro...
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Videos Don't Play Correctly
Issues with videos not playing correctly or don't play at all and all steps below have been in place but ...
