Overview
Classes are a seldom-used feature on the platform. Consider whether User Groups will do what you need first. This feature can be quite powerful, but also has strict usage requirements, and can cause all manner of non-intuitive behaviors.
Classes, at the core, are a way to separate groups of users from seeing one another within the LMS. This can be great for a multi-concept business that wants users from each concept to use the same LMS, but not to be able to see or interact with users from another concept in any way.
An important note: users in separate classes will see the same site design. The overall branding (colors, fonts, logos) is the same for every class, as are most widgets. Content and any other site elements influenced by the Rules Engine can be restricted by class.
If you have created one or more classes, any users not in a class are treated like they are in a sort of "unclassed" class all together, hiding all content from all users in any classes.
A user's profile page lists the classes they are a part of. See User Profiles for details.
How to set up Classes
Classes are simple to set up.
- They are defined by User Groups, so you need to begin by crafting a User Group at Admin Tool → Users tab → User Groups pill to capture all participants for the class.
- To create the class itself, go to Admin Tool → Users tab → Classes pill → Create Class.
- Give the class a title, and select all of the user groups you wish to be a part of the class.
Inactive Users
When a user is inactivated, they are removed from all User Groups. Since Classes are built on User Groups, this means inactivated users silently drop out of their Class. Partial admins who had that user in their audience cannot see or manage them, and the user does not appear in reports filtered by User Group or Class.
If your organization needs inactive users to remain within their Classes, whether for reporting continuity or ongoing account management, submit a support ticket and Wisetail Technical Support can enable a setting that supports this.