Dialog Types

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by C.W. Holeman III
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See: Dialog Overview


There are four different types of Dialogs in Wisetail:

  1. NOW@ Streams
  2. Idea Boards
  3. Q&As
  4. FAQs

NOW@ Streams

Think of NOW@ streams as a curated newsletter or blog. NOW@’s can feature upcoming community events, updates, announcements, employee recognition, inspiration, and more! Break down content by creating different categories or NOW@ boards.

 

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Idea Board

Need some help coming up with an idea or a solution? Crowdsource your community by posing a question! Users not only have the ability to contribute ideas, but also vote on other responses. This gives the community a voice as well as a community consensus. 

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Q&A

Similar to the Idea Board, Q&A allows questions to be fielded to the community. However, Q&A encourages users to get more granular by posing their own questions. Other users are then encouraged to suggest answers. The ability to vote on the best suggested answer is also available within the Q&A dialog.

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FAQs

The FAQ board acts as a knowledge base or help center. The FAQ dialog gives you the ability to aggregate all those frequently asked questions or those very specific things that you can’t quite remember (dimensions, color codes, points of contact, etc.). Provide quick reference answers to your community and save everyone some time.

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