Global Search

Overview

Global Search is available on every page of the Learner Tool via the magnifying glass in the top-right corner of each page:

Only searches of three character or more will be executed on the Global Search in the Learner Tool.

The Learner Tool's Global Search uses Full Text Search to rapidly index and compare search terms across modules, media, and user contributions. Search Capabilities:

Best match searching (e.g., "module" finds "modules")
Prioritizes exact matches over partial matches
Searches titles, descriptions, and text blocks within modules

Result Ranking

Multiple exact matches in titles (highest priority)
Single exact matches in titles
Matches in descriptions
Matches in text blocks

Quick Reference

The below table outlines how components are prioritized and what results you may get back from example searches:

Priority	Keyword Matching Criteria	Examples of Search Term(s) and Result Rank
1	Multiple exact match of keyword(s) in Module Title	Searching for “Health and Safety” Title: “Health and Safety: Level 1 Health and Safety Training” - this Module will be listed first
2	Single exact match of keyword(s) in Module Title	Searching for “Health and Safety” Title: “Health and Safety: Level 1 Training.” This Module will be listed second
3	Multiple exact match of keyword(s) in Module Description	Searching for “Health and Safety” Description: “Completing this Health and Safety: Level 1 Training module grants you one Health and Safety credit.” This Module will be listed third
4	Single exact match of keyword(s) in Module Description	Searching for “Health and Safety” Description: “Completing module grants you one Health and Safety credit.” This Module will be listed fourth
5	Multiple partial matches of keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Important Health Module - Learn How to Ensure Team Safety” Description: “Learn how to ensure your team’s health and your store’s safety are top priority.” This Module will be listed fifth.
6	Single partial match of keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Important Health Module” Description: “Learn how to ensure your team’s safety is top priority.” This Module will be listed sixth.
7	Multiple partial match of derivatives of the keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Healthy Teams 1 - SafetyCaptain Training for Healthy Teams” Description: “Healthy teams start with our SafetyCaptain. Learn how to build healthy teams!” This Module will be listed seventh.
8	Single partial match of derivatives of the keyword(s) in Module Title AND Module Description	Searching for “Health and Safety” Title: “Healthy Teams 1 - SafetyCaptain Training” Description: “Healthy teams start with our SafetyCaptain. Learn how to build them!” This Module will be listed eighth.

Tags In Search

The sections FILTER BY TAG and FILTER BY POPULAR TERM allow users to click the desired Tag or Search Term and results will be filtered down to include the provided search term, along with the selected tag.

When a Tag is selected by the end user, the Media results and Community Results sections are hidden. When the same Tag is de-selected, the Media results and Community results sections will be re-displayed. Only one tag can be selected at a time for the filtering of search results.

(Tags apply only to Modules.)

Restricting Search Results

You can limit the reach of search for your users on modules via Global Search.

When editing a Module, click Settings, then disable Viewable in Global Search.

This setting determines if a Module should appear in a Global Search only after the user has viewed and/or completed the Module.

Be aware:

Restricting a module will hide it from searches from that user, even if they are enrolled in it.
This setting will not eliminate the module from search results via Local Search: Learn Page.

PDF Scanned Texts

You can remove the contents of a particular PDF from being indexed by Global Search to prevent it from being included in search results.

In Content → Media, documents that have been uploaded, scanned and the text extracted/indexed are now marked Text Search Enabled.

You can undo this at any time by reverting the setting.

Dialog Boards

Dialog Boards and Dialog Board Posts are searchable through Global Search. If matches to search terms are found in a dialog board title, or within a dialog board post, the results will be shown under the Dialog Board Results section located underneath the Media Results section.

Video Subtitles

Only the Active subtitle file associated with a video will be searched and matched on, ensuring that only the most relevant matches will appear for the user.

Note: If ‘Enable Text Search’ is enabled on a video with disabled subtitles, the video will still appear as a media result in Global Search.

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