Global Search

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by C.W. Holeman III
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Overview

Global Search is available on every page of the Learner Tool via the magnifying glass in the top-right corner of each page:

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The Learner Tool leverages Full Text Search that compares every word in the search term and allows for rapid index searching on text entered in the Global Search field. Furthermore,  Global Search now allows the ability to search for best match search (i.e. locating modules when searching for module) and provides relevant search results based on multiple term matches and then exact term matches. Additionally, Module, Media and User Contribution Module results are presented in order with the most exact and relevant matches filtering to the top of results, allowing users to find what they’re looking for faster.

With this enhancement, emphasis has been placed on matching the searched term(s) with terms found in a Module, Media or User Contribution Module’s title and/or description. In particular, if multiple exact matches of the search term(s) is found in the title of a Module, Media or User Contribution Module, those results will be listed first in the search results. This is followed by results from a single match of the search term(s) in the title of a Module or User Contribution Module.

The global search feature will search within module text blocks and display module results that contain text blocks that have the matching text. Matching terms found in text blocks will be given a relevancy score and ranked alongside scores for matching terms found in the Title and Description fields of modules.

By leveraging the indexing capability for full text search, one of the constraints is that the Global Search on the learner tool will only take effect once there are three or more characters that are entered in the search field. The reason is that there are too many matches that can be made for two character searches, which would significantly slow down search functionality. Only searches of three character or more will be executed on the Global Search in the Learner Tool.

For quick reference, the below table outlines how components are prioritized and what results you may get back from example searches:

Priority
Keyword Matching Criteria
Examples of Search Term(s) and Result Rank
1
Multiple exact match of keyword(s) in Module Title
Searching for “Health and Safety
Title: “Health and Safety: Level 1 Health and Safety Training” - this Module will be listed first
2
Single exact match of keyword(s) in Module Title
Searching for “Health and Safety
Title: “Health and Safety: Level 1 Training.” This Module will be listed second
3
Multiple exact match of keyword(s) in Module Description
Searching for “Health and Safety
Description: “Completing this Health and Safety: Level 1 Training module grants you one Health and Safety credit.”
This Module will be listed third
4
Single exact match of keyword(s) in Module Description
Searching for “Health and Safety
Description: “Completing module grants you one Health and Safety credit.
This Module will be listed fourth
5
Multiple partial matches of keyword(s) in Module Title AND Module Description
Searching for “Health and Safety
Title: “Important Health Module - Learn How to Ensure Team Safety
Description: “Learn how to ensure your team’s health and your store’s safety are top priority.” This Module will be listed fifth.
6
Single partial match of keyword(s) in Module Title AND Module Description
Searching for “Health and Safety
Title: “Important Health Module
Description: “Learn how to ensure your team’s safety is top priority.
This Module will be listed sixth.
7
Multiple partial match of derivatives of the keyword(s) in Module Title AND Module Description
Searching for “Health and Safety
Title: “Healthy Teams 1 - SafetyCaptain Training for Healthy Teams
Description: “Healthy teams start with our SafetyCaptain. Learn how to build healthy teams!
This Module will be listed seventh.
8
Single partial match of derivatives of the keyword(s) in Module Title AND Module Description
Searching for “Health and Safety
Title: “Healthy Teams 1 - SafetyCaptain Training
Description: “Healthy teams start with our SafetyCaptain. Learn how to build them!
This Module will be listed eighth.

Tags In Search

The sections FILTER BY TAG and FILTER BY POPULAR TERM allow users to click the desired Tag or Search Term and results will be filtered down to include the provided search term, along with the selected tag.

When a Tag is selected by the end user, the Media results and Community Results sections are hidden. When the same Tag is de-selected, the Media results and Community results sections will be re-displayed. Only one tag can be selected at a time for the filtering of search results.

(Tags apply only to Modules.)


Restricting Search Results

You can limit the reach of search for your users on modules via Global Search.

When editing a Module, click Settings, then disable Viewable in Global Search.

This setting determines if a Module should appear in a Global Search only after the user has viewed and/or completed the Module.

Be aware:

  • Restricting a module will hide it from searches from that user, even if they are enrolled in it.
  • This setting will not eliminate the module from search results via Local Search: Learn Page.


 

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