Notifications Compendium

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by C.W. Holeman III
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See: Notifications Overview


Admin Notifications

The Admin Notifications section covers the different types of notifications that an LMS Admin can receive. The specific notification types and how they are triggered are outlined in the table below.

Notification

Trigger

Comment Flagged

Sent to Module Advocate Admins when a comment is flagged as inappropriate. Note that Flagged comments on Dialog boards do not currently generate a notification.

Homework Submitted

When Admin Approval is set to Yes, notification is sent when Learner submits homework for evaluation. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities Content Manage Homework.

Media Approval Request

Sent to Admin with Manage Media ability when user contribution submitted 

Observation Requested

Sent to Checklist Observer when user makes a Ready to be Observed request. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities Content Manage Checklists.

Post Need Approval

Sent to Dialog publishers when user submits a post to a Dialog board that requires approval for audience posts 

Out of Test Attempts

Sent to Admin with Manage Test Attempts ability when a user runs out of test attempts. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities Content Manage Tests.

Scheduled Reports

Reports run & sent (via email) on a set schedule.

 

User Notifications

All Users Notifications refer to the set of notifications that are sent to all users of the LMS. The All Users Notifications category contains four sections that contain individual notifications within each. The four sections are: Modules, Content, Communications, Merits.

Modules

This section houses notifications that are related to Modules. What action triggers each notification is outlined below.

Notification

Trigger

Content Completed

User is notified when they’ve completed a Module

Enrollment Changes

Sent to user when:

  • A new enrollment is activated
  • Enrollment content has been updated
  • A new user is included in the audience of an enrollment
  • For standard enrollments, the completion date (due date) has been changed

Enrollment Reminder: Learners have content due in 1 week or less

Sent to enrolled users with content due in ≤ 1 week

Enrollment Reminder: Learners have content due in 1 day

Sent to enrolled user with content due in ≤ 1 day

Overdue Enrollment Reminder: Content overdue by 1 day

Reminds users about overdue content.

Overdue Enrollment Reminder: Content overdue by 1 week

Reminds users about overdue content.

Content

This section houses notifications that are related to LMS Content. What action triggers each notification is outlined below.

Notification

Trigger

Events: Learners registration state changes for an event session

Sent to Learners when registration status changes for an event session

Events: Learners have an event session starting in 1 day

Reminder notification sent to Learners with an event session starting in 1 day

Event Session Updates*

Sent to event session attendees when updates made to event session

Pending Item Completed

Sent to Learner when homework is approved 

User Contribution Update

Sent to user when User Contribution is a approved or disapproved by Admin 

* If this notification is Disabled, Event Admins will not have an option to Notify Attendees of Changes if a change is made to an Event.

Communications

This section houses notifications that are related to Communication. What action triggers each notification is outlined below.

Notification

Trigger

Recognition Message

Sent to user when a recognition message is posted

Like Notification

Notification when there is a Like on:

  • Dialog post (sent to publisher)
  • Comment (sent to commenter)
  • Recognition message (sent to author)

Comment Notification

When a comment is posted on a Recognition Message, email sent to author of the Recognition message. 

Community Broadcasts

  • Manual, On-Demand, to the selected audience
  • Though inactive accounts may show in the audience filter,  Inactive accounts DO NOT receive broadcast communications

Merits

This section houses notifications that are related to LMS Merits. What action triggers each notification is outlined below.

Notification

Trigger

Badge Awarded

Sent to user when badge awarded based on trigger/spark, Merits Admin awarded or user nomination approved by Admin 

Certification Awarded

Sent to user when certification awarded based on trigger/spark or awarded by Merits Admin 

Certification Awarded Date Change

Applicable only to Certifications that have a Countdown number of days to Expiration set. 

When an Admin manually changes the Date Received for a User with the certification (either through User profile or in the Certification itself), the affected User will receive this notification.


OnTrack Notifications

In addition to supporting Standard Notifications, which is to say via email and the "In-App Inbox" (which despite the name is through the LMS, not via the mobile app), OnTrack also supports real-time push notifications via the OnTrack Mobile App.

Notification Trigger

Checklist User Tag Notifications

A user is tagged in an OnTrack Checklist.
Action User Tag Notifications A user is tagged in an OnTrack Action. 

     

     

     

     

     

     

     

     

     

     

     

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