Notifications Compendium – Wisetail Technical Support

Admin Notifications

The Admin Notifications section covers the different types of notifications that an LMS Admin can receive. The specific notification types and how they are triggered are outlined in the table below.

Notification	Trigger
Comment Flagged	Sent to Module Advocate Admins when a comment is flagged as inappropriate. Note that Flagged comments on Dialog boards do not currently generate a notification.
Homework Submitted	When Admin Approval is set to Yes, notification is sent when Learner submits homework for evaluation. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Homework.
Media Approval Request	Sent to Admin with Manage Media ability when user contribution submitted
Observation Requested	Sent to Checklist Observer when user makes a Ready to be Observed request. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Checklists.
Post Need Approval	Sent to Dialog publishers when user submits a post to a Dialog board that requires approval for audience posts
Out of Test Attempts	Sent to Admin with Manage Test Attempts ability when a user runs out of test attempts. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Tests.
Scheduled Reports	Reports run & sent (via email) on a set schedule.

User Notifications

All Users Notifications refer to the set of notifications that are sent to all users of the LMS. The All Users Notifications category contains four sections that contain individual notifications within each. The four sections are: Modules, Content, Communications, Merits.

Modules

This section houses notifications that are related to Modules. What action triggers each notification is outlined below.

Notification	Trigger
Content Completed	User is notified when they’ve completed a Module
Enrollment Changes	Sent to user when: A new enrollment is activated Enrollment content has been updated A new user is included in the audience of an enrollment For standard enrollments, the completion date (due date) has been changed
Enrollment Reminder: Learners have content due in 1 week or less	Sent to enrolled users with content due in ≤ 1 week
Enrollment Reminder: Learners have content due in 1 day	Sent to enrolled user with content due in ≤ 1 day
Overdue Enrollment Reminder: Content overdue by 1 day	Reminds users about overdue content.
Overdue Enrollment Reminder: Content overdue by 1 week	Reminds users about overdue content.

Content

This section houses notifications that are related to LMS Content. What action triggers each notification is outlined below.

Notification	Trigger
Events: Learners registration state changes for an event session	Sent to Learners when registration status changes for an event session
Events: Learners have an event session starting in 1 day	Reminder notification sent to Learners with an event session starting in 1 day
Event Session Updates*	Sent to event session attendees when updates made to event session
Pending Item Completed	Sent to Learner when homework is approved
User Contribution Update	Sent to user when User Contribution is a approved or disapproved by Admin

* If this notification is Disabled, Event Admins will not have an option to Notify Attendees of Changes if a change is made to an Event.

Communications

This section houses notifications that are related to Communication. What action triggers each notification is outlined below.

Notification	Trigger
Recognition Message	Sent to user when a recognition message is posted
Like Notification	Notification when there is a Like on: Dialog post (sent to publisher) Comment (sent to commenter) Recognition message (sent to author)
Comment Notification	When a comment is posted on a Recognition Message, email sent to author of the Recognition message.
Community Broadcasts	Manual, On-Demand, to the selected audience Though inactive accounts may show in the audience filter, Inactive accounts DO NOT receive broadcast communications

Merits

This section houses notifications that are related to LMS Merits. What action triggers each notification is outlined below.

Notification	Trigger
Badge Awarded	Sent to user when badge awarded based on trigger/spark, Merits Admin awarded or user nomination approved by Admin
Certification Awarded	Sent to user when certification awarded based on trigger/spark or awarded by Merits Admin
Certification Awarded Date Change	Applicable only to Certifications that have a Countdown number of days to Expiration set. When an Admin manually changes the Date Received for a User with the certification (either through User profile or in the Certification itself), the affected User will receive this notification.

OnTrack Notifications

In addition to supporting Standard Notifications, which is to say via email and the "In-App Inbox" (which despite the name is through the LMS, not via the mobile app), OnTrack also supports real-time push notifications via the OnTrack Mobile App.

Notification	Trigger
Checklist User Tag Notifications	A user is tagged in an OnTrack Checklist.
Action User Tag Notifications	A user is tagged in an OnTrack Action.