Admin Notifications
The Admin Notifications section covers the different types of notifications that an LMS Admin can receive. The specific notification types and how they are triggered are outlined in the table below.
Notification |
Trigger |
Comment Flagged |
Sent to Module Advocate Admins when a comment is flagged as inappropriate. Note that Flagged comments on Dialog boards do not currently generate a notification. |
Homework Submitted |
When Admin Approval is set to Yes, notification is sent when Learner submits homework for evaluation. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Homework. |
Media Approval Request |
Sent to Admin with Manage Media ability when user contribution submitted |
Observation Requested |
Sent to Checklist Observer when user makes a Ready to be Observed request. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Checklists. |
Post Need Approval |
Sent to Dialog publishers when user submits a post to a Dialog board that requires approval for audience posts |
Out of Test Attempts |
Sent to Admin with Manage Test Attempts ability when a user runs out of test attempts. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Tests. |
Scheduled Reports |
Reports run & sent (via email) on a set schedule. |
User Notifications
All Users Notifications refer to the set of notifications that are sent to all users of the LMS. The All Users Notifications category contains four sections that contain individual notifications within each. The four sections are: Modules, Content, Communications, Merits.
Modules
This section houses notifications that are related to Modules. What action triggers each notification is outlined below.
Notification |
Trigger |
Content Completed |
User is notified when they’ve completed a Module |
Enrollment Changes |
Sent to user when:
|
Enrollment Reminder: Learners have content due in 1 week or less |
Sent to enrolled users with content due in ≤ 1 week |
Enrollment Reminder: Learners have content due in 1 day |
Sent to enrolled user with content due in ≤ 1 day |
Overdue Enrollment Reminder: Content overdue by 1 day |
Reminds users about overdue content. |
Overdue Enrollment Reminder: Content overdue by 1 week |
Reminds users about overdue content. |
Content
This section houses notifications that are related to LMS Content. What action triggers each notification is outlined below.
Notification |
Trigger |
Events: Learners registration state changes for an event session |
Sent to Learners when registration status changes for an event session |
Events: Learners have an event session starting in 1 day |
Reminder notification sent to Learners with an event session starting in 1 day |
Event Session Updates* |
Sent to event session attendees when updates made to event session |
Pending Item Completed |
Sent to Learner when homework is approved |
User Contribution Update |
Sent to user when User Contribution is a approved or disapproved by Admin |
* If this notification is Disabled, Event Admins will not have an option to Notify Attendees of Changes if a change is made to an Event.
Communications
This section houses notifications that are related to Communication. What action triggers each notification is outlined below.
Notification |
Trigger |
Recognition Message |
Sent to user when a recognition message is posted |
Like Notification |
Notification when there is a Like on:
|
Comment Notification |
When a comment is posted on a Recognition Message, email sent to author of the Recognition message. |
Community Broadcasts |
|
Merits
This section houses notifications that are related to LMS Merits. What action triggers each notification is outlined below.
Notification |
Trigger |
Badge Awarded |
Sent to user when badge awarded based on trigger/spark, Merits Admin awarded or user nomination approved by Admin |
Certification Awarded |
Sent to user when certification awarded based on trigger/spark or awarded by Merits Admin |
Certification Awarded Date Change |
Applicable only to Certifications that have a Countdown number of days to Expiration set. When an Admin manually changes the Date Received for a User with the certification (either through User profile or in the Certification itself), the affected User will receive this notification. |
OnTrack Notifications
In addition to supporting Standard Notifications, which is to say via email and the "In-App Inbox" (which despite the name is through the LMS, not via the mobile app), OnTrack also supports real-time push notifications via the OnTrack Mobile App.
Notification | Trigger |
Checklist User Tag Notifications |
A user is tagged in an OnTrack Checklist. |
Action User Tag Notifications | A user is tagged in an OnTrack Action. |
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