Admin Notifications
The Admin Notifications section covers the different types of notifications that an LMS Admin can receive. The specific notification types and how they are triggered are outlined in the table below.
Notification |
Trigger |
Comment Flagged |
Sent to Module Advocate Admins when a comment is flagged as inappropriate. Note that Flagged comments on Dialog boards do not currently generate a notification. |
Homework Submitted |
When Admin Approval is set to Yes, notification is sent when Learner submits homework for evaluation. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Homework. |
Media Approval Request |
Sent to Admin with Manage Media ability when user contribution submitted |
Observation Requested |
Sent to Checklist Observer when user makes a Ready to be Observed request. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Checklists. |
Post Need Approval |
Sent to Dialog publishers when user submits a post to a Dialog board that requires approval for audience posts |
Out of Test Attempts |
Sent to Admin with Manage Test Attempts ability when a user runs out of test attempts. In order for Super Admins to receive these notifications they need to be added to a Role with the following permission activate: Role Abilities → Content → Manage Tests. |
Scheduled Reports |
Reports run & sent (via email) on a set schedule. |
User Notifications
All Users Notifications refer to the set of notifications that are sent to all users of the LMS. The All Users Notifications category contains four sections that contain individual notifications within each. The four sections are: Modules, Content, Communications, Merits.
Modules
This section houses notifications that are related to Modules. What action triggers each notification is outlined below.
Notification |
Trigger |
Content Completed |
User is notified when they’ve completed a Module |
Enrollment Changes |
Sent to user when:
|
Enrollment Reminder: Learners have content due in 1 week or less |
Sent to enrolled users with content due in ≤ 1 week |
Enrollment Reminder: Learners have content due in 1 day |
Sent to enrolled user with content due in ≤ 1 day |
Overdue Enrollment Reminder: Content overdue by 1 day |
Reminds users about overdue content. |
Overdue Enrollment Reminder: Content overdue by 1 week |
Reminds users about overdue content. |
Content
This section houses notifications that are related to LMS Content. What action triggers each notification is outlined below.
Notification |
Trigger |
Events: Learners registration state changes for an event session |
Sent to Learners when registration status changes for an event session |
Events: Learners have an event session starting in 1 day |
Reminder notification sent to Learners with an event session starting in 1 day |
Event Session Updates* |
Sent to event session attendees when updates made to event session |
Pending Item Completed |
Sent to Learner when homework is approved |
User Contribution Update |
Sent to user when User Contribution is a approved or disapproved by Admin |
* If this notification is Disabled, Event Admins will not have an option to Notify Attendees of Changes if a change is made to an Event.
Communications
This section houses notifications that are related to Communication. What action triggers each notification is outlined below.
Notification |
Trigger |
Recognition Message |
Sent to user when a recognition message is posted |
Like Notification |
Notification when there is a Like on:
|
Comment Notification |
When a comment is posted on a Recognition Message, email sent to author of the Recognition message. |
Community Broadcasts |
|
Merits
This section houses notifications that are related to LMS Merits. What action triggers each notification is outlined below.
Notification |
Trigger |
Badge Awarded |
Sent to user when badge awarded based on trigger/spark, Merits Admin awarded or user nomination approved by Admin |
Certification Awarded |
Sent to user when certification awarded based on trigger/spark or awarded by Merits Admin |
Certification Awarded Date Change |
Applicable only to Certifications that have a Countdown number of days to Expiration set. When an Admin manually changes the Date Received for a User with the certification (either through User profile or in the Certification itself), the affected User will receive this notification. |
Certification Reminder: Expires in 1 week. |
Toggles can be enabled independently. Users with expiring certificates will receive a notification of their expiring certificates at 1-week prior to expiration. |
Certification Reminder: Expires in 1 day. |
Toggles can be enabled independently. Users with expiring certificates will receive a notification of their expiring certificates at the 1-day prior to expiration. |
OnTrack Notifications
In addition to supporting Standard Notifications, which is to say via email and the "In-App Inbox" (which despite the name is through the LMS, not via the mobile app), OnTrack also supports real-time push notifications via the OnTrack Mobile App.
Notification | Trigger |
Checklist User Tag Notifications |
A user is tagged in an OnTrack Checklist. |
Action User Tag Notifications | A user is tagged in an OnTrack Action. |
LMS Mobile App Notifications
Because the app is learning-focused, all push notifications are also learning focused. Push notifications in the mobile app align to notification settings in the admin tool. If the Setting is enabled, and the Trigger occurs, a push notification with the specified Title and Message will be sent to the affected learner as per the chart below:
Setting | Trigger | Title | Message |
Enrollment Change | A new enrollment is activated | New Enrollment | You have been enrolled in new modules. |
Enrollment content is updated | Enrollment Changes | Check the application for changes to content or due dates. | |
A new user is included in the audience of an existing enrollment | New Enrollment | You have been enrolled in new modules. | |
Enrollment due date has been changed | Enrollment Changes | Check the application for changes in enrolled content due dates. | |
Enrollment Reminder: Learners have content due in 1 week | An enrolled user has content due in ≤ 1 week | Your Enrollment Is Due Soon | You have enrolled content with due dates within 1 week. |
Enrollment Reminder: Learners have content due in 1 day | An enrolled user has content due in ≤ 1 day | Your Enrollment Is Due Tomorrow | You have enrolled content with due dates within 1 day. |
Overdue Enrollment Reminder: Content overdue by 1 day | An enrolled user has content that is one day overdue | Your Enrollment Was Due Yesterday | You have enrolled content that is one day overdue. |
Overdue Enrollment Reminder: Content overdue by 1 week | An enrolled user has content that is one week overdue | Your Enrollment Is Overdue | You have enrolled content that is overdue. |
Events: Learners registration state changes for an event session | A learner is registered for an event session | Event Notification: You Have Been Registered | Good news! You have been registered for the following event session: [Event Title] - [Event Session Title] |
A learner is waitlisted for an event session | Event Notification: Added To Waiting List | You have been unregistered for the following event session: [Event Title] - [Event Session Title] | |
A learner is unregistered for an event session | Event Notification: You Have Been Unregistered | You have been added to the waiting list for the following event session: [Event Title] - [Event Session Title] | |
A learner is un-waitlisted for an event session | Event Notification: Removed From Waiting List | You have been removed from the waiting list for the following event session: [Event Title] - [Event Session Title] | |
Events: Learners have an event session starting in 1 day | A learner has an event session starting in 1 day | Your Event Is Tomorrow | An event session you're registered for is starting in one day: [Event Title] - [Event Session Title] |
Event Session Updates | An event session a learner is registered for has been updated, and the administrator has elected to "Notify Attendees of Changes" | Event Notification: Session Updated | The following event session has been updated: [Event Title] - [Event Session Title] |
Pending Item Completed | A user's pending item has been completed | Pending Item Completed | Your pending [item type] has been marked complete. |